Privacy Policy – GoldenTrust Insurance of Katy
GoldenTrust Insurance of Katy (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and communications, including SMS messaging.
1. Information We Collect
We may collect personal information from you in a variety of ways, including but not limited to:
- Name, email address, and phone number
- Mailing address and policy-related information
- Insurance-related data necessary to provide quotes and services
- Communication preferences, including SMS consent
We collect this information when you:
- Submit forms on our website (e.g., quote requests, contact forms)
- Communicate with our agents by phone, email, or SMS
- Request services or information from us
2. How We Use Your Information
We use your information to:
- Provide insurance quotes and services
- Communicate with you regarding your policies or requests
- Send appointment reminders and service notifications
- Improve our services and customer experience
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell or rent your personal information.
We may share your information only in the following circumstances:
- With insurance carriers and service providers necessary to deliver our services
- When required by law or regulatory authorities
- To protect our rights, property, or safety
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS Communications
SMS Consent
By providing your phone number and opting in, you consent to receive SMS communications from GoldenTrust Insurance.
Types of Messages
- Account notifications
- Policy updates
- Appointment reminders
- Customer service communications
Message Frequency
Message frequency may vary. You may receive approximately 1–5 messages per week depending on your interaction with us.
Charges
Message and data rates may apply based on your mobile carrier.
Opt-In Methods
- Website forms
- Verbal consent during calls
- Service requests
Opt-Out
You may opt out at any time by replying STOP. To resume messages, reply START.
Help
For assistance, reply HELP or visit:
Home
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your data
- Request correction or deletion
- Withdraw consent
To exercise your rights, please contact us through our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
GoldenTrust Insurance of Katy
Website:
Home
Contact:
Home
GoldenTrust Insurance is committed to protecting your privacy and ensuring transparency in how your personal information is handled.